GROWTH READINESS
Embarking on our transformation, we will ensure the readiness of the organization to
serve an expanded community, establishing a foundation that re-sets our membership
base and prepares us to increase our reach, diversity, and impact.
Unveiling of our Expansion Project!
Representing a bold step forward in our mission to foster a healthier, more connected community, MNP Community & Sport Centre, along with its partners, unveiled the next chapter in the Centre’s storied 40-year history: The Leisure Expansion Aquatics Project (LEAP)!
AQUATICS
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​Focused on Safety as the Centre’s number 1 value, with an emphasis on prevention and maintenance
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Adjusted schedules to better balance the Centre’s dual mandate and provide more opportunities for our customers
SPORT & FITNESS
3433 SPORT PERFORMANCE
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Expanded programs and maximized use of the Kickr bike studio
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Hosted the largest 10 mile triathlon and Fit Fair in the Centre’s history
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FITNESS & PERSONAL TRAINING
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Enhanced Member experience through seasonal promotions and offerings
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Expanded program offerings, staff certifications and specialty services​
CUSTOMER SERVICE
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Maintained strong membership numbers throughout the year
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Focused on retention and customer service, as evidenced in the Centre’s strong Google and Facebook ratings
HUMAN RESOURCES
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Equipped leaders with the required skills to increase readiness for the LEAP construction project
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Through the Centre’s new volunteer program, more than 2,600 hours of time was delivered
OCCUPATIONAL
HEALTH & SAFETY
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Continued focus on customer safety with new emergency exit signs to enhance way-finding throughout the building
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Introduced new job hazard assessments to ensure staff and customer safety
INFORMATION TECHNOLOGY
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Increased network infrastructure, providing more stability for current users and opportunity for growth
